New Covid changes to the salon

OUR SALON

  • We have undertaken a thorough review of our salon and the services we offer
  • We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
  • All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
  • All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, scissors and razors
  • One-use disposable items will be used where necessary (sustainable alternatives kept where possible)
  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible

OUR TEAM

  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
  • We have agreed social distancing for our team in communal staff areas
  • Staff are briefed to uphold safe standards while dealing with responsibilities at reception

OUR TREATMENTS

  • We have reviewed our treatment menu and removed treatments where we felt it necessary to do so
  • Our Stylists will wear gloves, masks, visors and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment
  • PPE will be replaced after every treatment
  • Our Stylist will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and minimise infection

GUEST ARRIVAL & RECEPTION

  • We will greet you warmly but without a handshake or personal contact
  • We will stagger customer arrival times to minimise close contact
  • We will clean the reception area regularly
  • We will escort you straight to the treatment area/room to avoid congestion in waiting areas
  • Waiting areas will be arranged to adhere to social distancing
  • We ask that you pay using card or other cashless means where possible

WE ASK YOU, OUR CUSTOMERS

  • To arrive at the time agreed, to maximise social distancing
  • To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
  • To wear face-masks
  • To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

✘ Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19 We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff We will provide you with a safe environment that complies Our Commitment with guidelines issued by Government and our local authority SALON GUIDELINES COVID-19 We reserve the right to amend or adjust these guidelines based on government policy and new research to protect the safety of all our staff and clients